Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Debbie Merriman

Debbie Merriman

September 12, 2024

5  out of  5
rating by Debbie Merriman
"John is absolutely amazing!! Met all my needs, answered all questions. My auto insurance was cut in half by switching to State Farm. Highly recommend John and the folks at the Springfield State Farm office."
We responded:
"Thank you so much for taking the time to share your positive experience with John and our office! We're glad to hear that John went above and beyond to meet your needs, answer your questions, and help you save on your auto insurance. We truly appreciate your recommendation and are grateful for your kind words. If you ever need any further assistance, please don't hesitate to reach out."
Profile photo of Devin jeanes

Devin jeanes

July 25, 2024

5  out of  5
rating by Devin jeanes
"Very helpful, has helped me and worked me threw the process very good as a new time auto insurance buyer, great experience"
We responded:
"Thanks for the review. Glad to hear you had a great experience. "
Profile photo of Victor Routt

Victor Routt

July 23, 2024

5  out of  5
rating by Victor Routt
"Good folks!"
We responded:
"Thanks,Victor!"
Profile photo of M. T

M. T

July 20, 2024

5  out of  5
rating by M. T
"John - Super nice agent. He responds quickly and gets the job done. Never fails to meet and exceed my expectations. Highly recommended."
We responded:
"Thank you. John is great!"
Profile photo of Toby Brady

Toby Brady

July 12, 2024

5  out of  5
rating by Toby Brady
"Nice people. Always willing to help."
We responded:
"Thanks Toby!"
Profile photo of Jamilla Smalley

Jamilla Smalley

June 26, 2024

5  out of  5
rating by Jamilla Smalley
"Allie- Is awesome, she has helped me and most of my family with providing insurance coverage. Charlie Haydon State Farm office is always welcoming and show that they care about your insurance needs."
We responded:
"Thanks Jamilla, I couldn’t agree more. "
Profile photo of John Nunnelley

John Nunnelley

June 25, 2024

5  out of  5
rating by John Nunnelley
"Charlie and his team have been treating me like family for years. They make insurance simple and easy. I’d recommend them to anyone."
We responded:
"Thank you, we appreciate you and the review. We are happy to help anytime. "
Profile photo of jeff bischoff

jeff bischoff

June 24, 2024

5  out of  5
rating by jeff bischoff
"Great service"
We responded:
"Thank you "
Profile photo of The Joker

The Joker

June 24, 2024

5  out of  5
rating by The Joker
"Hands down the best office staff around. Very knowledgeable and answer all questions I have."
We responded:
"I agree. My team is amazing and always willing to help. "
Profile photo of Dylan Blair

Dylan Blair

June 12, 2024

5  out of  5
rating by Dylan Blair
"This office hands down is the best especially Madsion, they always answer the phones and the cheapest I found by far. If need any type of insurance give them a call."
We responded:
"Thanks Dylan, I appreciate your review and feedback. Madison is a great asset to our team. "
Profile photo of Adam Minks

Adam Minks

May 22, 2024

5  out of  5
rating by Adam Minks
"I have to say they where super helpful and kind a special thanks to Madison she made it quick, easy and affordable for me as a first time insurance holder thank you"
We responded:
"Hey Adam, glad to hear Madison was able to assist and make the process easy for you. Thank you for your business and review. We appreciate it. "
Profile photo of John Huber

John Huber

May 7, 2024

5  out of  5
rating by John Huber
"Charlie has been my agent for the past 6 years. I’ve been very pleased by the service shown to me since day one. Charlie and his team have made my family and I feel valued and protected, all while giving us a great deal. If you are in the process of trying to find an insurance agent, look no further!"
We responded:
"Thanks, John. "
Profile photo of s w

s w

May 3, 2024

5  out of  5
rating by s w
"Charlie has been my agent for many years. They always answer the phone, take care of me without lengthy hold times and are always looking out for ways to save me money, time and avoid issues. Love his entire team."
We responded:
"Thank you for kind words. My team is amazing and I’m blessed to have them. Glad to hear we always take good care of you. "
Profile photo of James Stumpf

James Stumpf

March 13, 2024

5  out of  5
rating by James Stumpf
"I was looking for a new insurance agency after deciding to leave Allstate after 35 plus years because every time I got a renewal policy it had gone up despite the fact we had no claims. I started a search on State Farm's Web site and John from The Charlie Haydon Agency contacted me about providing me quotes to meet our insurance needs. When the quotes arrived I was VERY surprised at the difference in the coverage and the cost compared to what we had been paying to Allstate. Since switching to Charlie Haydon's State Farm, we have saved at least $1500 the first year with equal or better coverage. Recently our vehicle was hit while parked in a shopping center, some concerns over the cost involved to repair our vehicle was taken care of by John's assistance when we were told agent's do not get involved, well he did. If you are looking for an insurance agency that will treat you right, look no further, call them."
We responded:
"Mr. Stumpf, thank you so much for the kind and detailed review. I am glad John was able to save you money and assist with the claim. We hope to serve you 35 years as well. Please let me know if I can be of any assistance. "
Profile photo of Charles Casey

Charles Casey

March 7, 2024

5  out of  5
rating by Charles Casey
"Great people professional services."
We responded:
"Thanks for the review and business Charles. We appreciate it! "
Profile photo of Richard Conway

Richard Conway

April 28, 2022

5  out of  5
rating by Richard Conway
"Great people always there to help in anyways they can"
We responded:
"Thanks Richard. We appreciate you and your feedback."
Profile photo of Quinnten Fowler

Quinnten Fowler

December 21, 2021

5  out of  5
rating by Quinnten Fowler
"I come all the way from Harrodsburg for a reason great and very honest staff and there reasonably priced. Can recommend!"
We responded:
"Thanks, we really appreciate you!"
Profile photo of EmsMarie

EmsMarie

October 7, 2021

5  out of  5
rating by EmsMarie
"Charlie & his staff at State Farm are wonderful. They always go above and beyond to get you the best rates possible at an affordable price."
Profile photo of O Malley _

O Malley _

October 6, 2021

5  out of  5
rating by O Malley _
"Great rates and great customer service"
Profile photo of John Huber

John Huber

September 30, 2021

5  out of  5
rating by John Huber
"Great service and great rates!"
Profile photo of Robert Howard

Robert Howard

September 4, 2021

5  out of  5
rating by Robert Howard
"Great folks to work with"
We responded:
"Thanks Robert, we appreciate you."
Profile photo of Les Collins

Les Collins

August 2, 2021

5  out of  5
rating by Les Collins
"Charlie and his office staff have delivered a top notch experience during a trying time. They and State Farm Corporate have renewed my confidence in the insurance industry. With all the bad experiences other insurance company's are giving their customers, It makes me glad I've come home to my warm blanket that is State Farm. Thank You Charlie."
We responded:
"Les, Thanks for the review and kind words. We really appreciate you!"
Profile photo of Alexis Morrison

Alexis Morrison

July 23, 2021

5  out of  5
rating by Alexis Morrison
"Katie helped me quickly resolve an issue I was having and explained all of my options until we both settled on the best course of action. It’s always a pleasure talking to Katie and the other representatives at Charlie Hayden State Farm!"
We responded:
"Thanks, Alexis! It’s a pleasure having you and Christopher with us!"
Profile photo of Holly Williamson

Holly Williamson

July 1, 2021

5  out of  5
rating by Holly Williamson
"Charlie Haydon provides great prices and excellent customer service. I have been with them for 6 years now. They know me by name and are extremely helpful and thoughtful. They provide excellent customer services in saving money and avoiding the pitfalls of navigating insurance. I highly recommend them. I will never, given the choice, go back to the faceless corporations that is Geico and Progressive."
We responded:
"Hey Holly, Thanks for the review and kind words! We hope to have you another 6 years and many years after!"
Profile photo of david carrico

david carrico

June 30, 2021

5  out of  5
rating by david carrico
"The dealership gave me the wrong vin number and I notified the insurance company. Fast turnaround and issued new I’d card."